At Dolphin Boat Rentals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services in Keri, Zakynthos.

1. Information We Collect

We collect information that you provide directly to us through various channels:

Booking Information: When you book a tour or rental online, we collect your name, email address, phone number, and payment details.
Communication via WhatsApp: If you contact us via the WhatsApp links on our site, we receive your phone number and any information included in your message.
In-Person Documentation: Per Greek Maritime Law, we may collect identification (ID/Passport) details at our office before you board a vessel.
Technical Data: Like most websites, we automatically collect certain information such as your IP address, browser type, and how you interact with our site via cookies.

2. How We Use Your Information

We use the information collected to:

Process and confirm your boat rentals or excursions.
Communicate with you regarding your booking (e.g., weather updates or meeting point instructions).
Comply with legal obligations required by the Greek Port Authorities.
Improve our website and customer service experience.

3. Legal Basis for Processing

Under the GDPR, we process your data based on:

Contractual Necessity: We need your data to fulfill your booking request.
Legal Obligation: We are required by law to maintain a passenger manifest for every boat departure.
Consent: When you click our WhatsApp button or fill out a form, you are giving us consent to contact you.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. We only share information with:

Professional Skippers: Only the necessary details (your name/group size) to conduct your tour.
Payment Processors: To securely handle online transactions.
Port Authorities: If requested for legal compliance or safety inspections.
WhatsApp: By using the WhatsApp feature, your data is also subject to WhatsApp’s own Privacy Policy.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, booking records are kept for the duration of the summer season plus any legally required period for tax purposes.

6. Your Rights

As a resident of the EU (or a visitor to an EU-based business), you have the following rights:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate information.
Erasure: You can request that we delete your data (the “Right to be Forgotten”), provided it is no longer needed for legal or contractual obligations.
Withdraw Consent: You can ask us to stop contacting you at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the website.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Dolphin Boat Rentals
Limni Keri, Zakynthos, Greece
Email: [email protected]
Phone: +30 697 1234 567

Last Updated: January 2026